Privacy Policy

1. Introduction

Adwera Wellness & Counseling ("we," "our," or "us"), operated by Patience Ashong, LADC #1663, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and any other information you provide when completing a contact or booking form.
• Appointment & Service Information: The type of service requested, preferred dates and times, and any notes you provide regarding your situation.
• Usage Data: Information about how you interact with our website, including pages visited and browser type (collected anonymously).

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and booking requests
• Schedule and confirm appointments
• Provide and improve our counseling services
• Communicate important updates related to your care
• Comply with applicable legal and professional obligations

4. Confidentiality of Health Information

As a licensed mental health professional, Patience Ashong is bound by strict confidentiality obligations under Connecticut state law and applicable federal regulations, including HIPAA (where applicable). Any personal health information shared during your care is protected and will not be disclosed without your written consent, except as required by law.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• When required by law or court order
• To protect the safety of you or others in emergency situations
• With service providers who assist us in operating our website, under strict confidentiality agreements

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies & Website Analytics

Our website may use cookies or similar technologies to enhance user experience and collect aggregate usage data. You may configure your browser to refuse cookies; however, some features of the site may not function properly as a result.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.

9. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

10. Your Rights

You have the right to request access to, correction of, or deletion of your personal information that we hold. To exercise these rights, please contact us at the information below.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: